Submit a Request or Report a Concern
We seek to help you with air quality, stream pollution, and
solid waste concerns and questions. Our goal is to protect your health and well-being.
Please use the form below and we will contact you with answers, help, or information.
If you prefer, call us at 703-2440 between 8:00 am and 5:00 pm Monday through Friday
and we will assist you.
Although we would like to help, some problems are not appropriate for us to handle.
If you do not see your concern on our on-line form, page down for a list of other
agencies that may assist you with your concern or call us, and we will help direct
you to the proper agency.
If you want to be contacted regarding this message, please remember to give us either
your email address or phone number.
Required fields are labeled green.
Below are some of the more common problems reported to our
office that may best be handled by other agencies with regulatory responsibility.
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Concern
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Agency to Contact
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Automobiles – more than one
unregistered vehicle on a property
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W-S/FC Inspections – Zoning Division -
CityLink – (336)727-8000
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Dead Animal Removal
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Department of Transportation (within 10 feet of roads in the County) -
(336) 896-7014
Roads within W-S – CityLink –
(336)727-8000
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Erosion Problems from New Construction
and post-construction
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Forsyth County (other than Kernersville) – W-S Stormwater\Erosion Control - (336)747-7480
Kernersville – NC Department of Environment and Natural Resources - (336)771-5000
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Housing and Lot Conditions
inside Winston-Salem City Limits
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W-S Community Services and Business Development Department CityLink - (336)727-8000
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Mosquito Control
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Public Health – Submit a
Request or Complaint or call (336)703-3225
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Roadside Dumping and/or
Illegal Dumping inside Winston-Salem
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Call TRASH BUSTERS - (336)734-1268
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Runoff from Streets\Roads
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Winston-Salem – CityLink - (336)727-8000
Kernersville – (336)996-6916
Roads in the County – NCDOT - (336)896-7014
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Septic Tank Systems – Installation, malfunctioning (ie: sewage coming to the surface),
or other questions\concerns
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Public Health – Submit a
Request or Complaint or call (336)703-3225.
If it is flowing into a stream, call Public Health AND call us at (336)703-2440.
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Underground Storage Tanks
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NC Department of Environment and Natural Resources - (336)771-5000
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Water Quality – Drinking water
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Public Water Supply Questions – W-S City\County Utilities – (336)946-2524 or (336)945-1179
Well Water – Public Health – (336)703-3225
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