Ask Your Librarian
Email your question to a Forsyth County Public Library’s
“virtual” librarian, and receive an answer via return email from our staff. Ask
any questions you have: reference, research, your account, the FCPL website, upcoming
programs, our libraries and locations, collections, etc. See if your question has already been answered!
Phone Reference. Call a service desk with your questions any time during normal business
hours. Monday - Wednesday, 10:00 am - 9:00 pm
Thursday - Friday, 10:00 am - 6:00 pm
Saturday, 10:00 am - 5:00 pm
Sunday, 1:00 - 5:00 pm (closed from Memorial Day to Labor Day)
- Information Services Department – (336) 703-3020
Questions related to all reference and nonfiction areas, including business, non-profits,
arts, science, religion, history, grammar, cooking, sports, car repair, health,
psychology, literature, travel, and law.
- The NC Room – (336) 703-3070
Questions related to Forsyth County or North Carolina history, maps, or genealogy.
Also ask your questions about government publications, public documents, and local,
state, and federal laws.
Chat with a North Carolina librarian. Type in your questions here. Librarians from
participating NC Knows libraries will answer at almost any time, day or night. They
can answer Forsyth County Public Library questions, but not questions specific to
your account. This is your library when other libraries are closed! This project
is funded by a Library Services and Technology Act grant.
Computer Reservations can be made on computers at Malloy/Jordan East Winston
Heritage Center, Southside Branch Library and Reynolda Branch Library, for up to
2 hours a session and up to one day in advance. Call the desired location to find
out more or make a reservation.
All Library branches offer a minimum of five computers for public use. Computers
are also available for children. Visit the Computer Training Bridge located at the
Government Center for public computer training and open help labs.
Live Homework Help. Need help with a tricky problem
or concept? Start a live, online chat session with a tutor ready to help you find
the answer! Available every day between 3:00 pm and 12:00 midnight, this service
can help a student from 4th grade to 12th grade or intro college in a range of subjects
including English, Math and Science.
Technical Support. To get the help you need, with questions about database
access or computer issues related to using the Library’s website, you can do any
of the following:
- Email your questions through Ask your Librarian.
- Call the Information Services Department at (336) 703-3020. If we don’t know the
answer, we’ll help you find someone who does.