Public Health — (336) 703-3100
Social Services — (336) 703-3800
Behavioral Health — (336) 703-2781
Bridges to Hope — (336) 776-3255


The Medicaid program is a federal and state funded health insurance for eligible low-income Adults, families and children. Medicaid could pay for:

Where do I apply for Medicaid?

Applications are taken daily Monday through Friday from 8:00 am to 5:00 pm and no appointment is needed. You may apply at The Department of Social Services.

741 North Highland Avenue
Winston-Salem, NC 27101

The process of making an application for Medicaid can be complex and require a considerable amount of information.

If you have questions, please call (336) 703-3800. We are here to answer your questions!

Medicaid Expansion

Great news for our community! Beginning December 1, 2023, approximately 600,000 North Carolinians will be able to get health care coverage through Medicaid. NC Medicaid will cover people aged 19 through 64 years with higher incomes. Many North Carolinians who did not qualify for health insurance through NC Medicaid before, may soon qualify. Forsyth County has approximately 112,000 residents currently receiving Medicaid. We anticipate an additional 45,000 Forsyth County residents will be eligible through Medicaid Expansion. Medicaid provides health coverage at no cost or low cost to those who are eligible. There are no monthly premiums, and the highest copay is $4 for some services. Services include, but are not limited to: primary care, inpatient and outpatient, maternity and postpartum care, vision and hearing, prescription drug benefits, behavioral health, preventative and wellness, devices and other therapies.

Individuals can apply starting December 1st online through, by phone 336-703-3800, by mail or by visiting Social Services located at 741 Highland Avenue, Winston-Salem NC 27101. We are open Monday through Friday 8am-5pm. It may take up to 45 days for applications to be processed.

Please also visit to learn more about Medicaid Expansion.


Visit the ePASS site to sign up for various economic services. Or scan the QR code to access to the ePASS site.

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Public Health

Social Services

Animal Shelter

Public Health

799 North Highland Avenue
Winston Salem, NC 27101
Phone: 336-703-3100
Fax: 336-748-3292

Social Services

741 North Highland Avenue
Winston Salem, NC 27101
Phone: 336-703-3800
Fax: 336-727-2842

Bridges to Hope

725 North Highland Avenue
Winston Salem, NC 27101
Phone: 336-776-3255

Animal Shelter

5570 Stturmer Park Circle
Winston Salem, NC 27105
Phone: 336-703-2480

Behavioral Health Services

Phone: 336-703-2600